1. Introduction
This Privacy Policy describes what personal data we collect when you visit the website www.casamiamore.com and when you book accommodation at the Casa MIAmore apartment, how we use and protect this data, and what rights you have.

The data controller is:
Casa MIAmore
Address: Via Nizza 25, 72017 Ostuni, Italy
Contact email: info@casamiamore.com
Phone: +39 349 561 6060
CIN: IT074012C200123548
CIS: BR07401291000075788

Your privacy is our priority, and we handle personal data in accordance with Regulation (EU) 2016/679 (GDPR).

2. What Personal Data We Collect
Depending on how you use our services, we may collect the following data:
2.1 Data required for booking
- first and last name
- email address
- phone number
- home address (if required for invoicing or guest registration)
- information about the stay dates and number of guests
2.2 Data collected during communication with us
- email communication
- phone calls or SMS
- data provided via the contact form
2.3 Technical and analytical data when visiting the website
- IP address
- device and browser type
- cookies and analytical data (if used – can be adjusted according to actual use)

3. Purpose and Legal Basis for Processing Personal Data
We process your data only to the extent necessary and for legitimate purposes:
3.1 Processing bookings and stays (contract performance) 
- booking confirmation
- communication before and during the stay
- fulfilment of legal obligations (e.g., guest registration with local authorities)
3.2 Responding to inquiries (legitimate interest / contract performance)
- handling questions or requests sent by email or via the form
3.3 Compliance with legal obligations
- accounting
- local obligations related to tourist accommodation
3.4 Improving website functionality (legitimate interest)
- basic analytics related to website traffic (if used)

4. Sharing Personal Data
Your personal data may be shared only to the necessary extent with the following entities:
- local authorities and institutions as required by law
- accounting or tax advisors
- reservation system operators (if an external booking platform is used)
- web hosting or email service providers
We do not share personal data with third parties for marketing purposes.

5. Retention Period of Personal Data
We retain personal data only for the time strictly necessary:
- booking data: 5 years (for accounting and legal purposes)
- communication data: 1–2 years
- technical website data: according to cookie settings (typically days to months)

6. Your Rights
In accordance with GDPR, you have the following rights:
- right of access to personal data
- right to rectification of inaccurate data
- right to erasure (“right to be forgotten”)
- right to restriction of processing
- right to object to processing
- right to data portability
- right to lodge a complaint with a supervisory authority (in Italy: Garante per la Protezione dei Dati Personali)
You may exercise your rights via email: info@casamiamore.com

7. Data Security
We take all technical and organizational measures to ensure your personal data is protected against unauthorized access, loss, or misuse.

8. Cookies
The website may use cookies to ensure proper website functionality, analyze traffic, and display maps or external widgets. Upon your first visit, a consent banner will appear.

9. Changes to the Privacy Policy
This Privacy Policy may be updated. The current version will always be available on www.casamiamore.com.

10. Contact Information 
If you have any questions, you can contact us at:
Casa MIAmore
Address: Via Nizza 25, 72017 Ostuni, Italy
Email: info@casamiamore.com
Phone: +39 349 561 6060